We got screwed on a job, and the client refused to pay full price for a deep cleaning. If you’re a solo house cleaner and your customer backed out of the agreement, what do you do?
You want to avoid cleaning jobs that waste time and money, so how do you protect yourself from clients who don’t pay? How can you safeguard your cleaning business?
Today’s #AskaHouseCleaner sponsor is Savvy Cleaner Training for professional house cleaners and maids.
*** WE GOT SCREWED ON A JOB CHAPTERS ***
0:00 – Meet Angela Brown, the House Cleaning Guru
0:10 – We got screwed on a job; what do we do?
4:05 – Is that still a business if I clean on the side?
4:15 – Do I still pay taxes if I get paid on the side?
5:05 – Is it hard to get a deep clean scheduled last minute?
5:21 – If the client doesn’t ask questions, should I give a price upfront?
5:44 – Do I need to ask who is hiring me and paying me?
5:58 – If the person hiring me is not there, do I stop the job?
7:26 – Is it essential to know who is the boss of the job?’
8:07 – Should I take a break and eat if I work long hours?
8:19 – Are there labor laws that require breaks?
9:18 – Do I need to go back to the man that hired me and demand my money?
9:33 – What are travel expenses?
10:09 – Why did we have to use the back door?
10:46 – Questions you need to ask at the beginning of a job
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Taxes for Small Businesses QuickStart Guide –
Bulletproof Problem Solving: The One Skill That Changes Everything –
Exactly What to Say: The Magic Words for Influence and Impact –
How Clients Buy: A Practical Guide to Business Development –
At Personal Risk: Boundary Violations in Professional-Client Relationships –
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*** SPONSOR A CLEANER – SAVVY CLEANER SCHOLARSHIP FUND ***
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value from this show and you want to pay it forward you can sponsor a cleaner here:
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*** THIS SHOW WAS SPONSORED BY ***
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SAVVY PERKS – Employee Benefits for Small Business Owners –
VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O
POST PRODUCTION: Amber O
HOST: Angela Brown
PRODUCER: Savvy Cleaner