The cleaner who gave his power away did it with the best of intentions – while training the customer it was okay to take advantage of him. Don’t be like Ed!
Today’s #CleaningBusiness show Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids ( And your host today is Angela Brown.
#Boundaries #Expectations
© Savvy Cleaner
Today’s Ask a House Cleaner is sponsored by Savvy Cleaner training and certification for house cleaners and maids. ( And your host today is Angela Brown.
*** THE CLEANER WHO GAVE HIS POWER AWAY CHAPTERS ***
0:00 – Meet Angela Brown, the House Cleaning Guru
0:25 – Why you shouldn’t quote a cleaning price range before seeing the house
0:53 – Why it’s important to do a thorough walkthrough with the customer first
1:45 – Story of how Ed gave away his power to his customer
5:47 – Why you need to set your boundaries and stick to them right from the beginning
6:06 – What you do as a solo cleaner is what you teach your employees
6:35 – Think before you give your power away because you may not get it back
6:48 – Is it impossible to train an old customer?
*** GOOD KARMA LINKS FROM TODAY’S SHOW ***
Boundaries: When to Say Yes, How to Say No –
Your Next Five Moves –
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead –
Good Strategy Bad Strategy –
Winning Now, Winning Later –
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*** ASK A HOUSE CLEANER ***
Ask a House Cleaner is a daily show where you get to ask house cleaning questions and we provide answers. Learn about decluttering, cleaning, and how to run a cleaning business.
Hosted by Angela Brown, founder of Savvy Cleaner Training for House Cleaners and Maids. Angela owned and operated one of the largest cleaning companies in the Carolinas for 25 years.
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Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value from this show and you want to pay it forward you can sponsor a cleaner here:
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