The Art of Asking Questions on a Cleaning Job (Walkthrough Secrets)



Have you mastered the art of asking questions on a cleaning job? The techniques we use on a walkthrough we learned from going to the doctor.

Today’s #AskaHouseCleaner sponsors are Savvy Cleaner Training for professional house cleaners and maids. And Funny Cleaning Shirts.

#AngelaBrown #savvycleaner

*** THE ART OF ASKING QUESTIONS CHAPTERS ***
0:00 – Meet Angela Brown, the House Cleaning Guru
0:15 – What is the art of asking questions?
1:01 – What if the customer won’t sit through all of my questions?
1:15 – How can I be invisible about asking questions?
2:16 – Why does the doctor ask a few questions?
3:05 – Do we build credibility by asking questions?
3:36 – Should I be having a conversation instead of just asking questions?
3:54 – Is the initial walkthrough the best time to ask questions?
4:06 – Should I ask how they use their rooms?
4:33 – Can I find out about valuable items during the walkthrough?
5:40 – If a customer won’t listen or participate, how should I end it?
6:09 – Will someone hire me just based on the price?

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How to win Friends & Influence People by Dale Carnegie –
Simply Said: Communicating Better at Work and Beyond –
Exactly What to Say: The Magic Words for Influence and Impact –
Conversation Tactics: Strategies to Charm, Befriend, and Defend –
Crucial Conversations: Tools for Talking When Stakes Are High –

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*** THIS SHOW WAS SPONSORED BY ***
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*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O
POST PRODUCTION: Amber O
HOST: Angela Brown
PRODUCER: Savvy Cleaner

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