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The dataset can be downloaded from my Telegram Group
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While creating this call center dashboard you will learn how to format and clean data, extract day from date, create pivot tables, create maps and create dashboards in Excel.
Comment below some of the insights you think would be drawn from the dashboard and would be useful to a call center.
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00:00 Intro
02:55 Format and Clean Data
10:47 Create Pivot Tables
22:26 Create Dashboard